The following information explains how your personal information is processed, transferred and stored by personnel in QI Consulting Limited. This is in accordance with the guidance regarding required accountability and transparency to you under the General Data Protection Regulation (GDPR) 2018.
We may collect personal data during the initial contact process, via the website, LinkedIn, emails and telephone. Additional personal data may then be required as part of the Contract and Programme process. Personal information that we may require could include:
We need this information to deliver support to clients and monitor their progress throughout our relationship.
Your information may be stored electronically on password protected devices and in Cloud folders (e.g Dropbox) protected by passwords. Information may also be stored in paper form such as with notes which are held securely in locked storage. We store this information long enough to adhere to the requirements of HMRC, professional bodies and insurers which may be up to 10 years.
If you provide data during an enquiry as a prospective client but decide not to work with us your data will be deleted or securely destroyed within a month. We are Microsoft Cyber Essentials Certified and follow best practices to minimise any data breaches. For mobile devices, we ask to download apps like ‘find my phone’ to track any lost devices to remotely disable them.
As part of our work with clients, if there is a requirement to share information with anyone outside QI Consulting Limited, we ask for consent to share before sharing any agreed information in scope and detail. The sharing of information between professionals will always be limited to that required and for the benefit of the client.
However, there may be exceptions to this where we may be required to share information, whether or not consent has been given. This may be during legal proceedings or when complying with legal obligations, a court order or governmental authority or during issues of safe-guarding. For example, If we believe that there is a risk of serious or imminent harm to anyone, we are required ethically to act and inform appropriate agencies. This could be GP’s, a Crisis team, the police, safeguarding, social services, your employer or other agencies.
Aspects of our accounts/administration are managed by a professional accountant but will have limited access to client data. This may be for example due diligence on invoices and confirming compliance in bank transactions. The strictest confidence is maintained in this process due to their requirements for client data rules on confidentiality.
As a data subject you have the following rights under the GDPR guidelines:
If you would like any further information concerning your rights, please email us on contact.cognitions@gmail.com
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. Some cookies are allocated to your PC only for the duration of your visit to a website, and these are practicalities called session-based cookies. These automatically expire when you close your browser. Another type of cookie known as “persistent” cookies can remain on your PC for a period.
When you visit our website (www.cognitions.co.uk) for the first time you might see a notice which tells you that it uses cookies. This notice has a button which you press to consent to the use of cookies. If you enter our website having seen this notice without making any changes to the existing cookie settings, it will be assumed you agree to those settings.
You can block cookies by activating the setting on your browser which allows you to refuse the use of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our website.
This Privacy Policy may change occasionally, for example, if the law/regulations changes or any of the services offered change. Any changes will be immediately posted on this site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up to date.
