Last week I looked at some of the current causes of disengagement in organisations and shared with you, four personal stories where I had experienced disengaged service or attitudes from people. Today we look at five of the key components to disengagement, where they come from and what needs to be done to turn disengagement…

The process of identifying and integrating new and resilient behaviours in business can lead to a strong  increase in peformance for individuals and teams. By challenging crooked thoughts and beliefs and developing new, helpful and motivating ways of thinking, Behavioural Change can take place in a consistent and reproducible way. Through defined psychological models of…

Travelling today, I see the news on the internet that shares have, once again, plummeted because of poor confidence,  global growth forecasts are revised, British unions talk about strikes and Greek unions continue to strike to maintain ‘the old order’ of a massive unregulated public sector and enormous tax deficits.

Since my last article lots of people have asked what strategies can be used at work and at home to develop the skill of High Frustration-Tolerance (HFT) or Delayed Gratification; skills that help us all to deal with our emotions more resourcefully and develop more helpful behaviours and improve our performance.

The financial crisis over the past few years, the riots in London UK and the recent roller-coaster ride on the stock market have led me to reflect on how much people and businesses are slaves to the attraction of ‘Instant Sunshine’ or ‘Instant Gratification’. The lack of patience in getting what we want, or waiting…

The recent seismic shift in the relationship between the Media, Government and the Police gives a timely opportunity to reflect on the recent article on Boundaries. Many of us have watched with fascination as this drama has developed and in the last two weeks as the dominoes have rapidly begun to fall.  Suddenly, a crack…

It was said by John Madden that “A team should never practice on a field that is not lined. Your players have to become aware of the field’s boundaries.” The establishing of boundaries and healthy, effective and helpful boundaries too, are not only essential in business but also in life.  Poor boundaries or even a…

Visualisation is the practice of affecting the outside world by changing your thoughts and using imagination to experience new behaviours and new events.  By creating detailedschemas of what you want, over and over again and by using all senses to recreate these, new patterns for a change in behaviours are laid down in the brain…

In the current climate of uncertainty and economic gloom it is little wonder that we suppose that only the brightest or strongest survive.  Yet research continues to show that it is not how intelligent we are but how able we are to cope with circumstances and our response to them, especially when things go wrong. …

When it comes to a career change, it’s not the shortest or fastest route that is best but the one best planned.  Planning is what gets you to where you want to be.  But the directions can be confusing. The current job market is client-driven and with a surfit of candidates to fill every role. …